Customer & vendor portals
Every "where is my order?" call and every "can you resend the invoice?" email is admin time you are paying for. A portal lets customers and suppliers self-serve — checking orders, status, documents, and history themselves — while your team gets on with real work.
We have built this in practice: our founder's water-logistics business, Terasek, runs a customer portal, so we know what makes one get used rather than ignored.
You are not stuck because customers need hand-holding
You are stuck because the information they want lives only in your admin team's inbox and AutoCount. Give them a clear, simple place to see it, and the calls drop.
What a portal can do
Customer portal
- Order placement and reorder
- Order and delivery status
- Invoices, statements, and documents
- Purchase history
Vendor / supplier portal
- Purchase orders and acknowledgements
- Delivery and receiving status
- Documents and pricing
- Communication trail
Built to connect, and to be used
A portal is only useful if it reflects real, current data — so it connects to AutoCount and your operations through integration, and it is designed to be simple enough that customers and suppliers actually use it. It is typically delivered as a web application.
FAQ
Does it connect to AutoCount?
Yes — orders, invoices and status can be drawn from or pushed to AutoCount so the portal is accurate.
Will customers actually use it?
They do when it is simpler than calling. Usability is the design priority.
Is this part of custom software?
Yes — one capability within our custom software development.
Scope My Portal